Sportellino
Hi, I'm Sportellino 🙂
an AI-ChatBot to help
migrants in Italy 🇮🇹
tackle bureaucracy
🆓 Free
✅ 100% reliable
🌍 Available in 30+ languages
🔒 GDPR and privacy guaranteed
⏰ At your disposal 24/7
Chatbot accessible from 04/2025
Here's how Sportellino works
Areas of Knowledge
01.
Residence permits 🛂
• Application and renewal of residence permit: procedure and required documents
• Processing times and deadlines
• Types of residence permits and requirements
• Conversion and updating of permits
02.
Accommodation and residence 🏠
• Finding housing and obtaining residency
• Registering residency with the municipality: procedure and required documents
• Rental contract: requirements and necessary documents
• Public housing: how to apply
• Tenant rights and handling issues with landlords
03.
Health care 🏥
• Registration with the National Health Service (SSN) and obtaining a health card
• Choosing a general practitioner and accessing healthcare
• Emergency medical assistance
• Nearby healthcare facilities and services for migrants without residency
04.
Social services and benefits 🤝
• Available financial support in Italy
• Application for citizenship income and child allowance
• Social bonuses for bills and other financial aid
• Assistance for people in need, large families, and single mothers
05.
Education and training 🎓
• School enrollment for children
• Italian language courses and integration
• Recognition of foreign qualifications
• Vocational training and skill development
• Access to university and educational opportunities