Sportellino
Hi, I'm Sportellino 🙂
an AI-ChatBot to help
migrants in Italy 🇮🇹
tackle bureaucracy
🆓 Free
✅ 100% reliable
🌍 Available in 30+ languages
🔒 GDPR and privacy guaranteed
⏰ At your disposal 24/7
Chatbot accessible from 04/2025
Here's how Sportellino works
Areas of Knowledge
01.
Residence permits 🛂
Obtaining and renewing a residence permit in Italy can be a complex process. The chatbot provides information on how to apply, what documents are needed, and how long it takes. It can also help you understand the different types of residence permits available and the requirements for converting or updating them.
02.
Accommodation and residence 🏠
Finding a home and obtaining residency is an important step in settling in Italy. The chatbot can explain how to register your residency with the municipality, what documents are needed for a rental contract, and how to access public housing. It can also help you understand tenant rights and how to deal with any issues with landlords.
03.
Health care 🏥
Access to healthcare is essential for everyone. The chatbot can explain how to register with the National Health Service (SSN), get a health card, choose a GP and access emergency care. It can also provide information on the nearest healthcare facilities and services available for migrants without residency.
04.
Social services and benefits 🤝
In Italy, there are various forms of economic assistance for those who need it. The chatbot can guide users on how to apply for the citizen's income, the single allowance for children, social bonuses for bills and other types of economic support. It can also inform about assistance programs for people in difficulty, large families or single mothers.
05.
Education and training 🎓
Education is a key element for integration. The chatbot can provide information on how to enroll children in school, access Italian language courses, recognize foreign qualifications and find vocational training opportunities. It can also offer support for those who want to enroll in university or look for refresher programs to improve their skills.