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Sportellino

Hi, I'm Sportellino 🙂

an AI-ChatBot to help 

migrants in Italy 🇮🇹
tackle bureaucracy

🆓   Free

✅   100% reliable

🌍   Available in 30+ languages

🔒  GDPR and privacy guaranteed
⏰  At your disposal 24/7

Chatbot accessible from 04/2025

Here's how Sportellino works

Areas of Knowledge

01.

Residence permits 🛂

• Application and renewal of residence permit: procedure and required documents

• Processing times and deadlines

• Types of residence permits and requirements

• Conversion and updating of permits

02.

Accommodation and residence 🏠

• Finding housing and obtaining residency

• Registering residency with the municipality: procedure and required documents

• Rental contract: requirements and necessary documents

• Public housing: how to apply

• Tenant rights and handling issues with landlords

03.

Health care 🏥

• Registration with the National Health Service (SSN) and obtaining a health card

• Choosing a general practitioner and accessing healthcare

• Emergency medical assistance

• Nearby healthcare facilities and services for migrants without residency

04.

Social services and benefits 🤝

• Available financial support in Italy

• Application for citizenship income and child allowance

• Social bonuses for bills and other financial aid

• Assistance for people in need, large families, and single mothers

05.

Education and training 🎓

• School enrollment for children

• Italian language courses and integration

• Recognition of foreign qualifications

• Vocational training and skill development

• Access to university and educational opportunities

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